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"When the workmen come here they can't apologise enough. The problem is when you put your boiler on you need 20 minutes or so to see if a repair works."

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Mr Simmons, of Derwent Avenue in Borrowash, said: "I'm pretty sure where the problem lies. The workmen who come round are pushed to their limits. Three Valleys (the previous name for EMH) have got a lot of properties and the workmen are given more work.

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He said: "I can't leave Judy on her own Nike Air Vapormax High because of her knee and we don't want to miss the maintenance men when they come round, so we have to stay in the house."

Simmons said when the repairmen say they will come back to see the boiler they cannot state an exact time when they will arrive.

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57, has recently undergone a knee replacement and Mr Nike Air Vapormax Flyknit Wolf Grey / White / Chlorine Blue / Photo Blue

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Mr Simmons said he did not blame the workmen but said Mens Nike Vapormax

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Wife Judith, Nike Air Vapormax Flyknit Pure Platinum

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´╗┐Borrowash couple left with no working boiler for several days

"Normally, heating systems are repaired really quickly, on the same day, but occasionally it can be the case that specialist parts are needed and these can take time to obtain."

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He was provided with fan heaters by EMH but said they were very expensive to run. He said: "It's just annoying, we've been washing our clothes in the sink with the kettle and it took a lot of kettles to fill up the bath.

Chris Rollings, head of customer service for EMH Homes, said: "We apologise for the delay in fixing the Simmons' boiler."

He said: "We have been making every effort to repair the couple's appliance, and in the meantime have offered them alternative heating.

the housing association should not take on more properties without hiring more staff to look after them.

"Years ago when they'd come to do a job they'd repair it and then check to see the repair had worked before they left. But now they try something and tell you to call them if it hasn't worked, because they haven't got time to wait around and see if something has done the job."

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